Student Loans Company Phone Number

If you're looking to contact the Student Loans Company (SLC), it's important to have the right phone number to ensure that you reach the appropriate department and get the help you need. The SLC handles various aspects of student loans, including application processing, repayments, and customer service. Here’s a detailed guide to the contact numbers you might need:

1. Customer Services: For general inquiries about your loan, repayment status, or account details, you can reach the SLC's customer service team at 0300 100 0601. This number is available Monday to Friday from 8:00 AM to 8:00 PM and on Saturdays from 9:00 AM to 4:00 PM.

2. Repayment Queries: If you have specific questions about loan repayments, including issues with payment plans or difficulties in making payments, call 0300 100 0611. This line operates from Monday to Friday, 8:00 AM to 6:00 PM.

3. Overseas Customers: If you are living abroad and need to get in touch with the SLC, use the international number +44 141 243 3686. This line is available during the same hours as the domestic customer services number.

4. Hearing Impaired Support: For individuals who are hearing impaired, the SLC offers a textphone service at 0300 100 0624. This service is available during the same hours as the customer services line.

5. Fraud Reporting: If you suspect any fraudulent activity regarding your student loan, contact the fraud team at 0300 100 0607.

6. Changes to Personal Details: To update personal information such as your address or bank details, call 0300 100 0601.

Additional Tips:

• Have Your Details Ready: When calling, make sure to have your student loan account number and personal details ready for quicker service.
• Avoid Peak Times: Try to call during non-peak hours to reduce wait times. Early mornings or late afternoons are usually less busy.

Website and Online Services: Besides phone support, the SLC also offers online services through their website, where you can manage your account, make repayments, and access important information regarding your loan.

Understanding these contact details can help streamline your interactions with the SLC and ensure that your queries are resolved efficiently. Always check the official SLC website for the most current contact information and service hours.