How to Retrieve Your Axis Bank Loan Account Number

When managing your finances, knowing your loan account number is crucial for making payments, checking balances, and communicating with your bank. If you have a loan with Axis Bank, retrieving your loan account number is a straightforward process, but it requires specific steps depending on the method you choose. In this article, we'll explore different ways to obtain your Axis Bank loan account number, including online methods, mobile banking, customer service, and visiting a branch.

1. Online Banking:

Step 1: Log into Axis Bank's Internet Banking Portal. If you haven’t registered yet, you’ll need to sign up using your customer ID, which is usually sent to you when you open an account or take out a loan.

Step 2: Once logged in, navigate to the “Loans” section of the dashboard. This section typically lists all your active loans with Axis Bank.

Step 3: Click on the specific loan account for which you need the account number. Here, you will find detailed information, including your loan account number, outstanding balance, and payment due dates.

Note: Make sure to log out of your account after use, especially if you are accessing your information from a public or shared device.

2. Axis Mobile Banking App:

Step 1: Open the Axis Mobile Banking app on your smartphone. If you haven't installed it yet, you can download it from the Google Play Store or Apple App Store.

Step 2: Log in using your MPIN or biometrics (fingerprint or face recognition). If you haven't registered for mobile banking, you’ll need to activate your mobile banking account first.

Step 3: Navigate to the “Loans” section in the app. Your loan accounts will be listed here. Tap on the loan for which you need the account number.

Step 4: The loan account details will be displayed, including the account number, due amount, and payment history.

3. Customer Service:

Step 1: Call the Axis Bank customer service helpline at 1860-419-5555 or 1860-500-5555. These numbers are available 24/7.

Step 2: Authenticate your identity by providing your registered mobile number, date of birth, or any other verification detail requested by the customer service representative.

Step 3: Once verified, ask the representative for your loan account number. They will provide it to you, usually after verifying additional security details.

Step 4: Make sure to note down the loan account number safely.

4. Visit an Axis Bank Branch:

Step 1: Visit the nearest Axis Bank branch. You can find the closest branch using the branch locator tool on the Axis Bank website or mobile app.

Step 2: At the branch, go to the helpdesk or speak to a bank representative.

Step 3: Provide them with your loan details or any identification document (such as your PAN card, Aadhaar card, or loan documents) to verify your identity.

Step 4: The bank representative will look up your account information and provide you with the loan account number.

Note: It’s important to carry your Axis Bank loan documents or identification proof to the branch for easier verification.

5. Email or SMS Alerts:

Step 1: Axis Bank regularly sends email and SMS alerts related to your loan payments. These communications often include your loan account number.

Step 2: Search your email inbox or SMS history for past messages from Axis Bank. Look for subject lines or keywords like “Loan Payment Reminder” or “Account Statement.”

Step 3: Once found, note down the loan account number mentioned in these alerts.

Note: If you haven't received these alerts or have deleted them, you might need to update your contact details with Axis Bank.

6. Loan Statement or Welcome Kit:

Step 1: When you took out the loan, Axis Bank would have provided you with a welcome kit or loan statement. This document contains important details, including your loan account number.

Step 2: Locate your welcome kit or loan statement. If you can’t find it, you may need to request a duplicate copy from the bank.

Step 3: Your loan account number will be clearly mentioned on the statement or the first few pages of the welcome kit.

Conclusion:

Having your Axis Bank loan account number at your fingertips is essential for smooth financial management. Whether you choose online banking, mobile apps, or visiting a branch, Axis Bank provides multiple methods to help you access this information quickly and securely. Always ensure that your loan account details are stored securely to prevent any unauthorized access or misuse.