How to Make a Loan Payment at Park National Bank

Making a loan payment at Park National Bank is a straightforward process that can be accomplished through various methods, each designed to provide convenience and flexibility for customers. Whether you prefer in-person transactions, online banking, or automated options, Park National Bank offers several ways to ensure your payment is processed smoothly. Here’s an in-depth guide to the different methods available:

1. Online Banking:

• Access Your Account: To make a loan payment online, you first need to log into your Park National Bank online banking account. Navigate to the official website and enter your credentials.
• Locate the Payment Section: Once logged in, find the section dedicated to loan payments. This is typically found under a "Payments" or "Loan Services" tab.
• Enter Payment Details: Input the amount you wish to pay, select the loan account, and choose the funding source. You can usually link your checking or savings account for direct payments.
• Confirm and Submit: Review the payment details for accuracy. Confirm the transaction and submit your payment. You should receive a confirmation email or notification once the payment is processed.

2. Mobile Banking App:

• Download the App: If you prefer using your smartphone, download the Park National Bank mobile app from your device’s app store.
• Log In: Open the app and log in with your credentials.
• Select Loan Payment Option: Navigate to the loan payment section within the app.
• Enter Payment Information: Enter the necessary payment details and confirm the transaction. The app will provide a confirmation once the payment is successfully submitted.

3. Automatic Payments:

• Set Up Auto-Debit: To avoid missing payments, consider setting up automatic payments. You can arrange for a predetermined amount to be automatically debited from your account on a specified date each month.
• Contact Customer Service: To set up auto-debit, contact Park National Bank’s customer service. Provide them with your loan details and the account you wish to use for automatic payments.

4. Phone Payments:

• Call Customer Service: If you prefer to make payments over the phone, call Park National Bank’s customer service.
• Provide Payment Information: You will need to provide your loan account number and payment details. The customer service representative will guide you through the process.
• Verify Payment: Ensure you receive a confirmation number or receipt for your phone payment. This will help in tracking the payment and resolving any issues if they arise.

5. In-Person Payments:

• Visit a Branch: For those who prefer a personal touch, visit a local Park National Bank branch.
• Provide Payment Details: Go to the teller and provide your loan account number and payment amount. The teller will process the payment for you.
• Obtain a Receipt: Make sure to get a receipt or proof of payment from the teller. This will be useful for your records.

6. Mail Payments:

• Prepare Your Payment: Write a check or money order for the payment amount. Include your loan account number on the check.
• Mail to the Correct Address: Send your payment to the address specified by Park National Bank for loan payments. This is usually provided on your loan statement or the bank’s website.
• Allow Processing Time: Be mindful of mailing and processing times to ensure your payment is received and processed on time.

Important Tips:

• Payment Deadlines: Make sure to make your payment before the due date to avoid late fees and potential damage to your credit score.
• Check Payment Status: Regularly check your account to confirm that the payment has been processed. This can help catch any issues early.
• Contact Support for Issues: If you encounter any issues with your payment, contact Park National Bank’s customer service for assistance.

By understanding and utilizing these payment methods, you can manage your loan with ease and avoid any potential hiccups. Whether you’re tech-savvy and prefer online methods or prefer more traditional approaches, Park National Bank ensures that you have options to fit your preferences.