How to Check Your Loan Balance with Public Bank

Checking your loan balance with Public Bank is a straightforward process that can be done through various methods. Whether you prefer online, mobile, or in-person services, Public Bank offers several convenient ways to access your loan information. Here’s a detailed guide to help you navigate the process and ensure you can easily keep track of your financial obligations.

1. Online Banking The most convenient method for checking your loan balance is through Public Bank's online banking platform. To access your balance online, follow these steps:

• Step 1: Log In
  Visit the Public Bank website and log in to your online banking account. If you don’t have an account yet, you will need to register for online banking by providing your details and setting up your credentials.

• Step 2: Navigate to Loan Accounts
  Once logged in, go to the 'Accounts' section and select 'Loan Accounts' from the menu. This section will display all your loan accounts with Public Bank.

• Step 3: Check Balance
  Click on the specific loan account you wish to check. The system will display the current balance, repayment schedule, and other relevant details.

2. Mobile Banking App Public Bank’s mobile banking app offers a user-friendly interface to check your loan balance on the go. Here’s how you can do it:

• Step 1: Open the App
  Download and install the Public Bank app from the App Store or Google Play Store. Open the app and log in using your credentials.

• Step 2: Access Loan Details
  In the app’s main menu, find and select 'Loan Accounts'. This will show a list of your active loan accounts.

• Step 3: View Balance
  Tap on the loan account you want to view. The app will display your current loan balance and other relevant details.

3. ATM Services Public Bank ATMs also provide a way to check your loan balance. Follow these steps:

• Step 1: Insert Your Card
  Insert your Public Bank ATM card into the machine and enter your PIN.

• Step 2: Select Loan Services
  From the menu options, select 'Loan Services' and then 'Check Loan Balance'.

• Step 3: View Your Balance
  The ATM will display your loan balance. If you need a printed record, you can request a mini-statement.

4. Customer Service If you prefer speaking to a representative or need assistance with your loan balance, Public Bank’s customer service can help:

• Step 1: Call Customer Service
  Dial Public Bank’s customer service number. Be prepared to provide your loan account details and personal identification.

• Step 2: Request Loan Balance Information
  Ask the representative to provide you with the current balance of your loan account. They may also assist with any queries or issues you might have.

5. Branch Visit For those who prefer face-to-face interactions or require more detailed assistance, visiting a Public Bank branch is a reliable option:

• Step 1: Visit a Branch
  Go to the nearest Public Bank branch.

• Step 2: Speak with a Teller
  Request assistance from a bank teller or loan officer to check your loan balance. You may need to provide identification and your loan account details.

• Step 3: Obtain Your Balance
  The teller will provide you with your current loan balance and any additional information you may need.

6. Email and SMS Notifications Public Bank also offers email and SMS notifications to keep you updated on your loan status:

• Email Alerts
  Ensure your email address is registered with the bank. You can opt to receive periodic statements and balance updates via email.

• SMS Notifications
  Register for SMS alerts to receive real-time updates on your loan balance and payment reminders directly to your mobile phone.

By utilizing these methods, you can effectively monitor your loan balance and manage your financial commitments with ease. Each method provides a unique way to access your information based on your preferences and convenience.