How to Use an InPost Locker

InPost lockers offer a convenient and secure way to collect and return parcels. If you're new to using these automated lockers, follow these simple steps to make the process smooth and easy. Whether you’re picking up a parcel or returning an item, these lockers are designed to streamline your experience.

1. Locating an InPost Locker

Start by finding a nearby InPost locker. You can use the InPost website or mobile app to search for lockers in your area. The app provides a map view with the nearest locations and locker availability.

2. Receiving a Notification

When your parcel arrives at the locker, you will receive a notification via email or SMS. This notification will include a unique pickup code and instructions on how to retrieve your parcel.

3. Accessing the Locker

Go to the locker location indicated in the notification. At the locker, use the touch screen to enter the pickup code you received. The locker will then open automatically to reveal your parcel.

4. Collecting Your Parcel

Open the locker door, retrieve your parcel, and close the door securely. The locker will register the collection, and you’re done!

5. Returning a Parcel

To return a parcel, follow similar steps. First, access the InPost app or website to initiate the return process. Generate a return code or label if needed. Go to the locker location, enter the return code or scan the label, and place your parcel into the designated return locker.

6. Additional Tips

• Check Locker Size: Ensure that your parcel fits into the locker. If it doesn’t, you might need to select a larger locker or opt for another delivery method.
• Keep Codes Secure: Protect your pickup and return codes. Sharing these codes can lead to unauthorized access to your parcels.
• Follow Instructions: Each locker might have slightly different instructions. Always read the on-screen prompts carefully.

InPost lockers provide a flexible solution for managing your parcels, reducing the need for home deliveries and missed packages. With these steps, you can efficiently use InPost lockers to handle your deliveries and returns.