How to Close a Dhani Loan Account Online

Closing a Dhani loan account online is a straightforward process, designed to save you time and effort. Follow these steps to ensure a smooth account closure:

1. Log in to Your Dhani Account: Start by logging into your Dhani account through the Dhani app or website. Use your registered mobile number and password to access your account.

2. Navigate to the Loan Section: Once logged in, locate the "Loans" or "My Loans" section on the dashboard. This section lists all your active and past loan accounts.

3. Select the Loan Account: Choose the loan account you wish to close. Click on it to view the loan details.

4. Check for Outstanding Dues: Before closing the account, ensure that all outstanding dues, including principal and interest, are cleared. The app or website will usually provide a summary of any pending amounts.

5. Request for Closure: Look for an option to request account closure. This could be labeled as "Close Loan" or "Request Closure." Click on it to initiate the process.

6. Confirm Your Request: You may be asked to confirm your request to close the account. This step ensures that the closure is intentional and not a mistake.

7. Submit Necessary Documents: In some cases, you might need to submit additional documents for verification. Follow the instructions provided to upload any required documents.

8. Await Confirmation: After submitting the closure request, Dhani will process it. You will receive a confirmation message or email once the account is officially closed.

9. Verify Closure: After receiving confirmation, log back into your account to verify that the loan account has been closed. Check the "Loan History" or "Closed Accounts" section to ensure that the closure is reflected.

10. Contact Customer Support if Needed: If you encounter any issues or do not receive confirmation, contact Dhani's customer support for assistance. They can provide guidance and help resolve any problems.

Important Considerations:

• Ensure all payments are up to date before requesting closure to avoid any complications.
• Keep a record of all communications and confirmations related to the closure for future reference.

Following these steps will help you close your Dhani loan account efficiently. Enjoy the peace of mind that comes with managing your financial obligations effectively.