How to Check Your CIMB Credit Card Statement

1. Online Banking

Step 1: Log In
To begin, visit the CIMB online banking website or open the CIMB Clicks mobile app. Ensure you have your login credentials (User ID and Password) ready. If you haven’t registered for online banking yet, you’ll need to do so by following the registration prompts on the CIMB Clicks platform.

Step 2: Access Your Credit Card Account
Once logged in, navigate to the ‘Credit Cards’ section of the dashboard. This is typically found in the main menu or under a financial overview tab.

Step 3: View Statements
Select the option to view your credit card statement. You should see a list of available statements sorted by date. Click on the statement you wish to review. You can often view it in PDF format, which you can download or print for your records.

2. Mobile App

Step 1: Open the App
Launch the CIMB Clicks app on your smartphone. If you haven’t installed it, download it from the App Store (for iOS) or Google Play Store (for Android).

Step 2: Log In
Enter your User ID and Password to access your account. Ensure you’re on a secure network when logging in.

Step 3: Navigate to Statements
Once logged in, go to the ‘Credit Cards’ section. Look for a tab or link that says ‘Statements’ or ‘Account Statements.’ Here, you’ll find a list of available statements for your review.

Step 4: Review and Download
Tap on the statement you wish to view. You can usually view it in PDF format, download it, or send it to your email.

3. Email Notifications

Step 1: Check Your Email
CIMB often sends monthly credit card statements via email. Check your inbox and spam folders for any statements from CIMB.

Step 2: Open the Statement
Open the email and download the attached statement PDF. This will contain detailed information about your recent transactions, outstanding balance, and other relevant details.

4. Customer Service

Step 1: Contact CIMB
If you’re unable to access your statement through the online or mobile app, or if you have any issues, contact CIMB customer service. This can be done through their hotline or by visiting a branch.

Step 2: Request Statement
Provide your account details and request the specific statement you need. The customer service representative will guide you through the process or send you the statement directly.

5. ATM

Step 1: Find a CIMB ATM
Locate a CIMB ATM that offers statement services. Not all ATMs provide this feature, so it’s best to find one that does.

Step 2: Insert Your Card
Insert your CIMB credit card into the ATM and follow the on-screen instructions.

Step 3: Print Statement
Select the option to print your statement. You may need to enter your PIN or other identification details. The ATM will print out a hard copy of your recent statement.

Tips for Effective Statement Management

• Regular Checking: Regularly check your statements to ensure all transactions are accurate and to monitor for any fraudulent activity.
• Set Up Alerts: Configure email or SMS alerts for transactions to stay informed about your spending and account activity.
• Keep Records: Maintain both digital and hard copies of your statements for easy reference and record-keeping.

By following these steps, you can efficiently manage and review your CIMB credit card statements, ensuring you stay informed about your financial status and transactions.