How to Check Your Car Loan Balance in ICICI Bank

If you have an active car loan with ICICI Bank and need to check your current balance, you can do so through several convenient methods. Below is a comprehensive guide on how to view your car loan balance.

1. Using ICICI Bank’s Internet Banking

1.1 Access Your Account

• Open your web browser and go to the ICICI Bank website.
• Click on the 'Login' button located at the top right corner of the homepage.
• Enter your User ID and Password to access your account.

1.2 Navigate to Loan Information

• Once logged in, locate the 'Loans' tab on the dashboard or main menu.
• Click on 'Car Loan' under the Loans section.

1.3 View Balance

• Your current loan balance, along with other details such as EMI status and outstanding amount, will be displayed on the screen.

2. ICICI Bank Mobile Banking App

2.1 Download the App

• If you haven’t already, download the ICICI Bank Mobile Banking app from the Google Play Store or Apple App Store.

2.2 Log In to the App

• Open the app and log in using your Customer ID and Password or through biometric authentication if enabled.

2.3 Access Loan Details

• Tap on the 'Loans' section in the app.
• Select 'Car Loan' to view the details of your loan balance and other relevant information.

3. Customer Care Call

3.1 Contact ICICI Bank

• Dial the ICICI Bank customer care number, which can be found on their website or your loan documents.
• Follow the voice prompts to speak with a representative or to use the automated system.

3.2 Verify Your Identity

• You will need to provide your loan account number and personal identification details to verify your identity.

3.3 Request Balance Information

• Ask the representative to provide you with the current balance of your car loan.

4. Visit the Branch

4.1 Locate Your Nearest Branch

• Find the nearest ICICI Bank branch by using the branch locator on their website or through their customer care.

4.2 Speak to a Representative

• Visit the branch and request assistance from a bank representative.
• Provide your loan account number and personal identification to access your loan balance information.

5. SMS Services

5.1 Register for SMS Alerts

• If you are not already registered, you may need to enroll in ICICI Bank’s SMS alert services by sending a registration request from your registered mobile number.

5.2 Check Balance via SMS

• Once registered, you can request your car loan balance by sending a predefined SMS format to the bank’s number as instructed.

6. Automated Teller Machines (ATMs)

6.1 Locate an ICICI Bank ATM

• Use the ATM locator on the ICICI Bank website or app to find a nearby ATM.

6.2 Use the ATM

• Insert your debit or ATM card and enter your PIN.
• Navigate to the 'Loan Information' section and select 'Car Loan' to view your balance.

7. Email or Online Queries
7.1 Send an Email

• You can send an email to ICICI Bank’s customer service email address requesting your loan balance information.

7.2 Online Query

• Alternatively, use the online query form available on their website to request your car loan balance. Provide your loan details and contact information.

Conclusion

Checking your car loan balance with ICICI Bank is simple and can be done through multiple channels, including internet banking, mobile app, customer care calls, visiting the branch, SMS services, ATMs, or via email. Choose the method that is most convenient for you to stay informed about your loan status.