How to Check Refund Status LHDN

If you’re eagerly awaiting your tax refund from the Lembaga Hasil Dalam Negeri (LHDN) and wondering how to check its status, you’re not alone. The process might seem a bit daunting at first, but once you get the hang of it, it’s quite straightforward. Here’s a detailed guide on how you can track your refund status effectively.

1. Online Portal Access: The most convenient way to check your refund status is through the LHDN’s official online portal, known as the MyTax portal. Here’s how you can access it:

• Visit the LHDN website and navigate to the MyTax section.
• Log in using your MyTax ID and password. If you don’t have an account, you’ll need to register first.
• Once logged in, find the “Refund Status” section under the e-Services menu. Click on it to view your refund status.

2. Check via SMS: LHDN also offers an SMS service for checking the status of your refund. Here’s how you can use it:

• Compose a new SMS with the format: “REFUND STATUS” followed by your Tax Reference Number.
• Send this SMS to the number provided on the LHDN website.
• You’ll receive a reply with the latest status of your refund.

3. Phone Inquiry: If you prefer to speak directly to a representative, you can call the LHDN customer service. Here’s what you need to do:

• Dial the LHDN customer service hotline at 1-800-88-5436.
• Provide your Tax Reference Number and other relevant details to the representative.
• They will assist you in checking the status of your refund.

4. In-Person Visit: For those who prefer face-to-face interactions, visiting an LHDN office is an option:

• Locate your nearest LHDN office using the office locator tool on their website.
• Bring your Tax Reference Number and identification documents.
• The staff at the office will help you check the status of your refund.

5. Common Issues and Solutions: While checking the refund status, you might encounter some common issues:

• Delay in Status Update: Sometimes, the refund status might not be updated in real-time. In such cases, it’s best to check back after a few days.
• Incorrect Information: Ensure that the information you’re entering (like your Tax Reference Number) is correct to avoid errors.
• System Errors: Occasionally, the portal might be down for maintenance. If you encounter issues, try again later or contact customer service.

By following these steps, you can easily keep track of your refund status and ensure that you receive your due amount without unnecessary delays.