How to Call Hong Kong from the Philippines Using Globe

Calling Hong Kong from the Philippines can seem daunting, but with the right steps and understanding of your mobile plan, it becomes a breeze. If you're a Globe subscriber, you’ll be pleased to know that there are specific methods designed to make international calls more accessible and affordable. Here’s a comprehensive guide that breaks down everything you need to know about making calls to Hong Kong from the Philippines.

Understanding Your Globe Plan
Before making an international call, check if your Globe mobile plan includes international calling features. Some plans have built-in perks, while others may require additional packages. Knowing your plan can save you money and ensure a seamless calling experience.

Steps to Make an International Call

1. Dial the Exit Code: Begin with the exit code for the Philippines, which is 00. This allows you to connect to an international line.
2. Country Code for Hong Kong: Next, dial the country code for Hong Kong, which is 852. This directs your call to the right country.
3. Local Number: Finally, dial the local number in Hong Kong. Note that Hong Kong numbers do not require a leading 0.

Example: To call a Hong Kong number 1234 5678, you would dial 00 852 1234 5678.

Using Globe's International Call Packages
Globe offers various international call packages to help you save on call rates. These packages often provide discounted rates and can be added to your existing plan. Here are some options:

• Globe International Call Text Promo: This allows you to send a text message to a specific number to activate a promo that gives you a set number of minutes for international calls.
• Monthly Subscription Plans: If you frequently call Hong Kong, consider a monthly subscription that includes international minutes.

How to Subscribe to International Call Packages
Subscribing to these packages can be done easily through your Globe mobile app or by dialing specific codes on your phone. Follow these steps:

1. Open the Globe App: Navigate to the “International Calls” section.
2. Select a Package: Browse through the available packages and choose one that suits your calling habits.
3. Confirm Your Subscription: Follow the prompts to confirm and activate your selected package.

Tips for Cost-Effective Calling
To ensure you are not caught off guard by high rates, consider these tips:

• Use Wi-Fi Calling: If available, enable Wi-Fi calling on your device to avoid incurring international charges when calling over a Wi-Fi connection.
• Schedule Calls During Off-Peak Hours: Some providers offer lower rates during certain times of the day.
• Utilize Messaging Apps: For less urgent communications, consider using messaging apps like WhatsApp or Viber, which can facilitate calls over the internet at no additional charge.

Common Issues When Calling Hong Kong
Sometimes, callers encounter difficulties. Here are some common issues and their solutions:

• Call Not Connecting: Ensure that you’re dialing the correct exit code, country code, and local number. Verify that your Globe plan is active and has not run out of credit.
• Poor Call Quality: This can happen due to weak signals or network issues. Try calling again or switching to a Wi-Fi connection if possible.
• Blocked Numbers: If your call is blocked, check with Globe customer service to ensure your account is in good standing and that there are no restrictions on international dialing.

Globe Customer Service
If you face any issues or have questions about international calling, Globe’s customer service is available to assist you. You can reach them through various channels:

• Hotline: Call the Globe hotline at 211 from your Globe mobile.
• Social Media: Reach out to Globe on platforms like Facebook or Twitter for support.
• In-Person: Visit a Globe store for direct assistance.

Final Thoughts
Making a call to Hong Kong from the Philippines using Globe is a straightforward process once you understand the steps and options available. By taking advantage of international calling packages and following the guidelines above, you can connect with your contacts in Hong Kong efficiently and cost-effectively. Don't let the fear of high costs hold you back from staying connected with friends and family abroad.