How to Check Your BPI Personal Loan Status

Checking the status of your BPI personal loan is a straightforward process that ensures you stay informed about your loan application or current loan's progress. Here’s a detailed guide on how to do it:

1. Online Banking Portal:

   • Log In: Visit the official BPI website and log in to your account using your credentials.
   • Navigate: Go to the ‘Loans’ section in the menu.
   • View Status: Select your personal loan from the list. The status of your loan application or existing loan will be displayed here.

2. BPI Mobile App:

   • Open the App: Launch the BPI mobile banking app on your smartphone.
   • Log In: Enter your login details to access your account.
   • Access Loan Information: Tap on the ‘Loans’ tab and choose your personal loan to view its status.

3. Customer Service:

   • Call BPI: Dial the BPI customer service hotline at (02) 889-10000.
   • Provide Details: Give your loan details and personal information to the customer service representative.
   • Receive Status: Ask for the current status of your personal loan application or existing loan.

4. Visit a Branch:

   • Find a Branch: Locate your nearest BPI branch.
   • Speak to a Representative: Visit the branch and speak to a loan officer or customer service representative.
   • Request Status: Provide your loan information to get an update on your loan status.

5. Email Inquiry:

   • Compose Email: Send an email to BPI’s customer service at [email protected].
   • Include Details: Mention your loan account number and other relevant details in the email.
   • Receive Response: Wait for a reply with the current status of your loan.

Additional Tips:

• Documentation: Have your loan account number and personal identification ready when checking your loan status.
• Follow Up: If you encounter delays or issues, follow up through the same channels for a faster resolution.

By utilizing these methods, you can easily track the status of your BPI personal loan and stay updated on any necessary actions required.